About Us

PT Akasia Digital Wahana (ADW) is a joint venture company established by PT Mahaka Media Tbk (ABBA) and PT Dam Korporindo Digital (DKD), aiming to strengthen digital innovation across sectors.

Vision & Mission

We are committed to building a dynamic digital ecosystem and elevating our business capabilities by:

Expanding digital distribution infrastructure
Enhancing content, platforms, and product portfolios
Forming strategic partnerships for marketing, promotion, and user acquisition
Reaching wider markets and boosting customer engagement

Established a robust network and strong relationships with clients across diverse industries

Our Impactful Projects

Explore how top brands grow using our WhatsApp Business API solutions

Mandiri Accelerates Conversions with WhatsApp Business API

Re-engaged existing customers through personalized messaging
Drove installment conversions with automated flows

37%

of all conversions happened via WhatsApp

#1

Top performing channel over SMS, Call Center, and Mobile App

BNI Powers Mobile App Launch & Engagement with WABA

BNI leverages WhatsApp Business API to:

Generate leads for its new app, WondR
Authenticate users with OTP via WhatsApp
Send reminders and chatbot-powered services

IBL Launches First WhatsApp Ticketing Experience

We collaborated with IBL to develop an innovative ticketing system through WhatsApp, setting a new benchmark in sports engagement with seamless booking, chatbot integration, and real-time updates.

Agung Toyota Elevates Customer Journey via WhatsApp

Delivering an end-to-end solution for marketing, authentication, and customer utility — from booking test drives to real-time notifications — all through an advanced WhatsApp chatbot system.

WhatsApp Ecosystem

* include but not limited to Rich Media (survey, form, etc), QR Code, 3rd Party integration (CRM, CS Platform, ticketing system, etc)

Conversation Categories

Authentication Conversation

Marketing Conversation

Utility Conversation

Service Conversation

WhatsApp Flow

The goal of Flow is to simplify common customer interactions by providing pre-defined paths that users can follow to reach desired outcomes.
Makes complex process more user-friendly and seamless.
Flow allows businesses to set up customizable, multi-step interactions within a chat, often with buttons, quick replies, lists, and other interactive elements.

Akasia Digital Wahana